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How to Create a Push Notification

Updated over a week ago

In this lesson:

  • We'll show you where to access push notifications

  • Learn how to create, send or schedule a push

  • Understand the differences between a classic vs. rich push

Under the ‘Push Notification’ tab on the dashboard, you can edit several elements of the push notification including the headline, message, and image. Tapcart syncs with your products and collections, so you can deep-link push notifications to take a user to a specific page within your app. You have the option to send a plain text push notification or rich push notifications. With rich push notifications, you can add a single image or create an animated lookbook with your products and collections.

Steps for Creating Your Push

Step 1

Select your push type:

  • Product will direct users to a single Products Details Page

  • Collection will direct users to the linked collection

  • Plain text will default users to the homepage of your app by you can change the destination

  • Custom allows you to direct users to any destination within the app

Step 2

Once you've selected a push type, add your 'Headline' and 'Message'. Please note, the headline will be bolded in the push.

Important Notes:

  • If you choose 'Custom' you will need to upload an asset to highlight in the push

  • Once you've uploaded the asset, you'll need to select the destination for your custom push

Step 3

Optionally you can add a segment of users to push to further personalize the message and content your. For more details on using segments and considerations review this article

Step 4

Once you've created your push you can send your notification in real-time by selecting ‘Send Push Notification’ at the bottom right-hand corner or to send at a later time select 'Schedule Your Push'.

Frequently Asked Questions for Custom Push

  • What image types are supported?

    • JPEG, GIF, and PNG. We are looking into allowing audio and video formats in the future.

  • What is the max file size?

    • Asset size must be less than 1 MB.

  • What is the asset dimension requirements?

    • Width must be at least 300px, height at least 200px.

  • Where can we send users to?

    • Merchants can send users to:

      • Homepage

      • Individual product

      • Collection

    • Multi-page

    • Custom URL (opens in-app via the web browser)

  • Does custom push work both on iOS and Android?

    • Yes, GIFs will only animate on iOS. Android will display the first frame.

  • Can I use emojis in custom push?

    • Yes, emojis can be included.

More Questions

To learn more about Tapcart, visit Tapcart Academy to become a mobile app expert!

Have more questions on how to compose push notifications? We’re happy to help, please reach out to us through LiveChat within your Tapcart dashboard or email us at [email protected]!

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