Cart Recovery AI Push
Turn cart abandonment into opportunity with Tapcart’s new AI cart recovery push notification feature. Automatically send AI-generated push notifications to shoppers who leave items behind in their cart to encourage them to return and complete their purchase.
Each push is written by AI to maximize engagement and conversion while merchants are able to easily give feedback with a simple thumbs-up on messages they like.
How to Enable Cart Recovery AI Push
On your dashboard, go to Engage > App Notifications > AI Notifications tab
Click into AI Cart Recovery card
Select Start Campaign
Dashboard Overview
Top-Level Analytics
View a snapshot of your Cart Recovery Sales, Carts Recovered, and Notifications Sent — all tracked within a rolling 7-day period.
The top-right value on each card shows the comparison against the previous 7-day period.
Hover over any bar to see the daily totals and day-over-day comparison.
Summary
Get a holistic view of how your AI Push is performing:
Metrics include Conversion Rate (CVR), Average Order Value (AOV) and Top Product Recovered
Plus, an AI-generated summary that explains your cart recovery performance over the past 7 days
Live Feed
See all the Cart Recovery notifications sent in the last 7 days, updated in real time.
Provide feedback directly to the AI by clicking the thumbs-up icon next to any notification you like.
Customer Badges Explained
Customer Badges help you quickly understand the type of shopper your Cart Recovery AI Push is reaching. Each badge highlights key insights about a customer’s value, intent, or shopping behavior.
CLV (Customer Lifetime Value):
Customer Cart Value × Average Conversion Rate of Cart Recovery Pushes.High Value:
CLV is higher than the merchant’s average CLV.Non-Purchaser:
Customer has never made a purchase before.Large Cart:
Cart Value is higher than the merchant’s Average Order Value (AOV).High Intent:
Customer has wishlisted products that are now in their cart.
Carts Recovered
Explore detailed insights into every conversion driven by AI Push over the past week, including cart values and item counts for each recovered cart.
Push Notification Overview
The AI Cart Recovery Push is triggered approximately 30 minutes after a shopper abandons their cart.
When the user receives the push, long-pressing it will display an expanded notification showing some of the items left in their cart (available for merchants on React Native).
Tapping the notification takes the shopper directly back to their cart to complete checkout.
FAQs
Will the user get the push exactly 30 minutes after the cart is abandoned?
Not exactly; the target delivery window is 20–40 minutes after a cart is abandoned.
Can users get repeating cart recovery push notifications?
No. There’s a 10-day blackout period after each cart recovery push is sent. If a user returns to the app and abandons another cart within that period, they won’t receive another push, helping you avoid spamming shoppers.
Can I see more than 7 days of data?
Not yet. In this initial version, analytics are limited to a rolling 7-day view. Extended timeframes may be added in future updates.
How is this different from the Abandoned Cart Automated Campaign?
Messages are automatically written by AI to maximize engagement; no manual setup or copy required.
When shoppers long-press the push, they’ll see a preview of the items left in their cart (React Native only)
Get real-time analytics, customer badges, and performance summaries directly in your dashboard.