Overview
To authorize Attentive to send push notifications, Attentive needs a few sending credentials to successfully do that.
iOS sending requires:
Key ID
Team ID
Bundle ID
Private key (.p8 file)
Android sending requires:
Firebase Cloud Messaging (FCM) JSON key file
Apple Push Notification Setup Instructions
To enable push messaging for your iOS app, you'll need to gather a few credentials from your Apple Developer account. Follow the steps below to collect everything needed.
Step 1: Locate Your Apple Team & App Bundle IDs
Head to the Apple Developer Portal.
Navigate to Account > Membership and make note of your Team ID.
Go to Program Resources > Certificates, IDs & Profiles > Identifiers.
If your app is already listed:
Select it from the App IDs list.
Record the Bundle ID.
Make sure Push Notifications are enabled, then save any changes
Step 2: Create and Download Your Authentication Key
Still in your Apple Developer account, visit Certificates, Identifiers & Profiles.
Click Keys, then hit the + button in the top right to create a new key.
Give the key a recognizable name (e.g., “Attentive Push Key”).
Check the box for Apple Push Notifications service (APNs), then proceed.
Select Configure to the right of the APN checkbox.
Ensure that this is a combined Sandbox + Production .p8 file.
Save the generated Key ID, and download the .p8 file.
Important: You can only download this once, keep it in a secure location!
Once finished, send over the following to your Attentive onboarding contact:
Key ID
Team ID
Bundle ID
The downloaded .p8 file
Set Up Firebase for Push Notifications
To authenticate your app with Firebase Cloud Messaging (FCM), you’ll need to download a secure JSON key file. Follow the steps below to get everything set up and ready for Attentive.
Step 1: Download the Private Key
Head back to the Firebase Console and select your project.
In the left sidebar, click the gear icon → Project Settings.
Go to the Service Accounts tab.
Under Firebase Admin SDK, click Generate New Private Key, then confirm.
A .json file will download (store this securely).
Share the downloaded JSON key file with Attentive.
Need help?
If you have questions about connecting Attentive, reach out through LiveChat on your Tapcart dashboard, email [email protected], or contact your Tapcart CSM.
For Attentive-side campaign, journey, or domain questions, work with your Attentive CSM as well.