Tapcart offers two primary discount features: App Exclusive Discounts and the Automatic Discount app. This article explains their differences, technical requirements, and common troubleshooting steps to help you effectively use these features.
Overview of Discount Features
App Exclusive Discounts
Type: One-time, order-level discounts.
Limitations: Cannot exclude specific products or collections; applies to the entire order.
Automatic Discount App
Type: Offers more customization options.
Capabilities: Allows you to select specific products or collections for discounts.
Technical Requirements
Both App Exclusive Discounts and the Automatic Discount app require the same custom block to function properly in the Tapcart app. Without this block, the discount logic will not execute.
Common Issues and Troubleshooting
Issue: App Exclusive Discount Not Applying
Cause: The required custom block is missing from the Block Bank.
Solution: Create the custom block and add it to the homepage or cart. This ensures the discount logic runs correctly.
FAQs
Can I use App Exclusive Discounts for specific products or collections?
No, App Exclusive Discounts apply to the entire order and do not allow product-specific configurations.
Do both discount features require a custom block?
Yes, both App Exclusive Discounts and the Automatic Discount app require the same custom block to function.
More Questions
If you have additional questions, we’re happy to help! Please reach out to a Tapcart Team member through our LiveChat in your dashboard or you can email us at [email protected].