Due to Shopifys’ Cache policy, there can be a delay when uploading new products to the Tapcart sales channel. When scheduling a drop for your latest collection release this can be a major pain point, but we have you covered!
In this article:
- Learn our workarounds to ensure your latest drop goes off seamlessly
Steps to Avoid Caching
- Send out a push notification and create a banner in the app, to notify your customers to update their app to the latest version beforehand
- Most people have their apps set up to automatically update, but for those who don’t, it’s important to communicate with them to avoid any crashes on their individual devices.
- Important Note: Our team monitors crash reports to ensure any bugs/crashes are not platform wide. This workaround is preventive for users who may not have automatic updates set up on their devices.
- Most people have their apps set up to automatically update, but for those who don’t, it’s important to communicate with them to avoid any crashes on their individual devices.
- Upload your products to the Tapcart sales channel 30 minutes ahead of time
- This allows enough time for the products to propagate in your app.
- Pro-Tip: To prevent users from seeing the products early you can…
- Update the app design to just a banner and a countdown timer to avoid anyone accessing the products early while also creating hype about the upcoming drop!
- Pro-Tip: To prevent users from seeing the products early you can…
- This allows enough time for the products to propagate in your app.
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- Keep the collection hidden from your design until the product is officially released
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Steps to Launch a Seamless Design Drop
- Activate products to the Tapcart Sales channel 30 min before the drop
- You can keep the collection hidden from your design until the product is officially released
- Schedule a Tapcart Drop that contains the new collections/products you’re releasing
- Important Note: Tapcart Drops is currently available to only Tapcart Enterprise merchants
- Schedule a push notification for the new release at the exact time it launches
- Finally, add a custom banner and a countdown timer to create hype for the upcoming drop!
More Questions
To learn more about Tapcart, visit Tapcart Academy to become a mobile app expert!
If you have additional questions about creating your multi-level collection menu, we’re happy to help! Please reach out to a Tapcart Team member through our LiveChat in your dashboard or you can email us at help@tapcart.co!