Follow the following steps to find your unique device ID, push token, and app version.
Open the home page of your app.
Press and hold the logo in the center of the title bar on the home page until the debug modal appears. This typically takes about 10 seconds.
If you don't have a logo in the center of the home screen, navigate to the Account or Cart page to hold the center of the title bar instead to pull up the modal.
Select Device Information
The debug modal will include the device details like the Device ID, Push Token and app version.
Tap on the Clipboard icon or a specific value to copy
Paste the copied Device ID wherever it is needed for testing or troubleshooting purposes.
Formatting and Pasting the Device ID
When using the Device ID for sending test push notifications, it is crucial to ensure proper formatting. Follow these best practices:
Paste the Device ID exactly as it appears; avoid adding extra spaces, line breaks, quotes, or other formatting.
If copying the Device ID from a screenshot or chat, ensure there are no hidden line breaks or formatting issues.
For best results, copy the Device ID directly from the debug modal and paste it as plain text to maintain its integrity as a single, continuous string.
Need Help?
Reach out to us via chat on the dashboard or at [email protected] and we'll be happy to help!