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Bloomreach Integration

Updated over 2 weeks ago

Bloomreach & Tapcart

With this integration, brands are able to leverage Bloomreach's Engagement product to bring together real-time customer & product data to create truly personal experiences. Orchestrate all owned marketing (Email, SMS & Push) inside of Bloomreach to bring Data, Campaigns and Analytics to your Tapcart push messaging.

Integrating your mobile app with Bloomreach allows you to send automated and segmented push notifications. By utilizing this integration you can:

  • Send automated rich push notifications based on user behavior

  • Unify all owned marketing channels (Email, SMS & Push) inside of Bloomreach

  • Deep link users to a specific product or collection inside the app

How to Connect Bloomreach + Tapcart?

Before your app can receive and show notifications, you’ll need to take certain actions in both Tapcart and Bloomreach to set up push for iOS and Android.

Setting up Push for Android

To get started with Android setup, please follow setup instructions inside of Bloomreach’s “Mobile Push Notification” documentation for how to connect to Firebase Cloud Messaging.

Setting up Push for iOS

For iOS, if you’re not aware of your iOS push credentials, please work with your Tapcart CSM to enable push credentials, Apple Push Notifications Key.

Connecting on your Tapcart Merchant Dashboard

Navigate to Tapcart’s Integration Hub inside of the dashboard to get started. Select Bloomreach and enter the following details:

  • Public API key

  • Project Token

  • API URL

  • App group

Note: All details above will be available inside of the Bloomreach product, if you’re having trouble locating them - please work with your Bloomreach CSM.

Supported Analytics Events

Standard events that are supported are:

  • Create account

  • Login

  • Product viewed

  • Collection viewed

  • Cart updated

  • Checkout

Events set and names can be configured in the integration object. 'campaign' events (from push notifications) are tracked by bloomreach SDK.

Sending Rich Push Notifications

Create a notification with the code builder. For advanced use cases, you can also build push notifications in the code push notification builder. Take a look at the code in the snippet below and read through the description of some attributes.

You can define three types of actions:

For other destinations, reach out to your Tapcart CSM for additional assistance.

App Inbox

Not yet supported

More Questions

To learn more about Tapcart, visit Tapcart Academy to become a mobile app expert!

If you have additional questions about the Bloomreach integration, we’re happy to help! Please reach out to us through LiveChat on your Tapcart Dashboard, contact [email protected] or reach out to your CSM.

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