What is Global-e?
Global-e's end-to-end e-commerce platform enables merchants to increase international traffic conversions and drive online sales in over 200 destinations worldwide. Through a single integration, you can offer online consumers across the globe a seamless localized shopping experience tailored to their specific market preferences and aligned with your brand’s business needs and goals.
Prerequisites
Before getting started, make sure you have the following:
An active Tapcart account with a published or in-development app
Access to the integration partner's dashboard or admin panel
Why Global-e + Tapcart?
Advanced localization designed to increase international traffic conversions:
Customized messaging per market
Local pricing and currencies > 100 currencies supported (multi-currency)
Local and alternative payment methods >150 methods supported
Local import duty and tax calculated and guaranteed
Multiple shipping options at competitive rates
Easy and local returns
Streamlined merchant experience for seamless global expansion:
Streamlined global operations and logistics, including shipping, returns, and import processing
Full compliance with country restrictions, local regulations, and tax & duties
Payment optimization for higher international acceptance rates
State-of-the-art AI-based international payments fraud prevention
How to Connect Global-e + Tapcart:
Steps
Log in to your Tapcart Dashboard and tap into Integrations
Find and click on 'Global-e'
Press 'Connect Integration' button
Press 'Save & Enable' button
Important Notes:
Tapcart's Global-e integration requires merchants to be on Global-e's new Shopify Native integration, as this supports native Shopify checkout. If your Global-e checkout diverts you to a non-native Shopify checkout, you will need to contact your rep at Global-e to upgrade to the new connector.
Global-e provides each customer with their own Global-e account manager. If you have any issues not solved by the below, please reach out to your Global-e AM.
Important Note on Apple Pay: Currently, Global-E doesn’t work with Tapcart’s native Apple Pay, which works on the PDP and Cart. In order to use Global-E, you must turn off native Apple Pay.
If Apple Pay is essential to your business, we recommend turning on full web checkout to mirror your website's 3-step Shopify checkout.
To turn off Apple Pay, go to the bottom of the 'Settings' tab in your Tapcart Dashboard and simply disable it.
To enable partial web checkout, navigate to the 'Settings' tab and disable native checkout.
For any questions specifically about your Global-e setup; please email [email protected] or [email protected]
Need Help?
Reach out to us at [email protected] and we'll be happy to help!