Klaviyo's geofencing feature lets you send push notifications to your customers when they enter or leave a defined geographic area. For example, when they're near one of your retail locations or a competitor's. Geofencing isn't enabled by default on Tapcart apps. Once you've configured your geofences in Klaviyo, our support team needs to turn on the integration flag and cut a new build of your app for the change to take effect.
How to request geofencing
Reach out to Tapcart Support to enable Klaviyo geofencing. In your request, please include:
The name of the app(s) you'd like geofencing enabled on.
A short description of how you plan to use the location feature. For example: "We'll send a push notification when a customer is near one of our retail stores letting them know about exclusive in-store offers."
We use this description to update your app's privacy disclosures and to provide context to Google during the Android review.
Android requirement: an example video
Google Play reviews every app that uses background location and will not approve an update without seeing how the feature works in practice. Before we can submit your Android update, you'll need to send us a short video, filmed on a real Android device, that demonstrates:
Launching a fresh install of the app
Accepting the location permission prompt
Receiving an example geofence push notification
Multiple short clips are fine; we can combine them on our end. Without this video, Google will reject the Android submission.
What happens next
We update your Klaviyo integration in Tapcart to enable geofencing.
We cut a new build of your app with location permissions enabled.
We send you an APK so your team can test the geofence flow end-to-end and record the example video.
Once you've confirmed everything works as expected, we submit the update to the App Store and Google Play.
Need Help?
If you have any questions about getting started, reach out to your CSM or Tapcart Support at [email protected] and we'll be happy to help!