Braze is a marketing automation tool that allows you to optimize your marketing automation across multiple channels including email, push, and SMS.
Integration Overview
Tapcart's integration with Braze supports most of their functionality including
Support for both iOS and Android push notifications
Rich push message support
User journey and segmentation support
Note: The following features we currently do not support; Push Stories, Web Push, In App Messages
Setting up Braze + Tapcart?
To configure Braze on Tapcart you'll follow the three key sections below
Configure iOS push notifications in Braze
Configure Android push notifications in Braze
Provide Braze keys to Tapcart
The integration is available to Tapcart Enterprise customers.
Important Note - Before getting started, please have the following websites open:
iOS
Android
Setting up Push for iOS
In order to send a push notification from Braze to an iOS device you need to provide Braze with your apps `.p8` file.
Visit your Apple Developer Account
Generate an APN Key on Apple, visit ‘Certificates, Identifiers and Profiles’ within your Apple Developer portal and navigate to ‘Keys’. From here, click ‘Create Key’
Use the following settings to configure your APN
Important reminder, this APN can only be downloaded once after registering. After the initial download, save it in a protected folder! You will be given a .p8 file and a Key ID upon registering this key.
The remainder of the form includes the Team and Bundle IDs. The Team ID is found within your Apple Developer account under the ‘Membership’ tab > ‘Team ID’.
The Bundle ID is found in App Store Connect under ‘App Information’ within your app.
Next, go to your Braze dashboard, got to Settings > App Settings and upload the .p8 file under App Push Certificate. From there you will be prompted to also supply your Bundle ID, Key ID, and Team ID and complete the steps in Braze. Vis
Setting up Push for Android
In order to send a push notification from Braze to an iOS device you need to provide Braze with your apps `.p8` file.
Pre-requisite: Firebase must be configured before enabling for Android
Download the Android JSON file
Within the Android platform settings:
Select the 'Service Account' tab and click 'Manage service account permissions'
You will be directed to the merchant's Google Cloud account
On this page, locate the email that starts with 'firebase-adminsdk' and click on it
Once you get to the next page, select 'Keys' > 'Add Key' > 'Create new key'
On the modal, JSON will be auto-selected and you will select 'Create'
The JSON will be generated and automatically saved to your computer's Downloads folder
Upload the JSON to Braze
Navigate to Settings > App Settings
Under the Android Push Notification Settings upload your JSON file and the credentials you generated and click Save
Connecting on your Tapcart Merchant Dashboard
Go to the Tapcart Dashboard > Integrations > Braze
Paste the 'Public API Key' into the ‘Braze Integration’ under the Tapcart Dashboard and 'Save & Enable'
Once you have set up the Integration, notify your Implementation Specialist to complete the configuration
Considerations
The Braze integration is available to Tapcart Enterprise customers only.
For more information on plans, check out our pricing page. If you are interested in exploring the benefits of our plans, please book a demo with our Brand Experience team.
More Questions
To learn more about Tapcart, visit Tapcart Academy to become a mobile app expert!
If you have additional questions regarding the Braze Integration, we’re happy to help! Please reach out to your Implementation Specialist or email us at [email protected]!