Setting up an automated back-in-stock flow creates a custom touchpoint with your user by notifying them the product they requested an alert on is available again. In this guide, we will walk you through how to set up this automated push within your Klaviyo account.
Steps
- To get started, select 'Create Flow' and 'Create From Scratch'
- Enter the name and tag of your push flow, then select 'Create Flow'
- Click on 'Metric' to set up your flow trigger as 'Subscribed to Back in Stock'
- Under 'Flow Filters' select 'If someone has a push token'
- For the time delay choose, 'Back in Stock Delay'
- Next, tap on 'Configure Content' to enter the copy for your push notification
- Here you can enter the 'Title', 'Body', and turn on the 'Sound' and 'App Badge' features for your push
- Important Note: Use this text, {{ event|lookup:'Product Title' }} within the body of your copy to auto-fill the product the individual customer added to their wishlist.
- Select 'Save' and you're all set!
Considerations
Klaviyo’s automated and segmented push notifications are only supported on iOS.
The Klaviyo integration is available to Tapcart Enterprise customers only.
Not on Tapcart Enterprise but want to learn more about using Klaviyo? You can talk to one of our mobile experts by accessing the Klaviyo integration within your dashboard. Simply select the integration and choose ‘talk to a mobile expert’ to get started!
More Questions
To learn more about Tapcart, visit Tapcart Academy to become a mobile app expert!
If you have additional questions regarding the Klaviyo Integration, we’re happy to help! Please reach out to us through LiveChat within your dashboard or email us at help@tapcart.co!